Privacy Policy

We collect personal information only when you voluntarily provide it through our website forms:

• Quote Request Form: full name, phone number, email address, service address, service type (HVAC or plumbing), preferred appointment time, and any message you include.
• HVAC Club Signup: email address.

We do not collect payment card numbers or financial information through this website.

We use the information you submit to:

• Contact you to schedule or discuss the service you requested.
• Send HVAC Club members seasonal maintenance reminders, promotions, and service tips (email only; unsubscribe at any time by replying "UNSUBSCRIBE").
• Improve our website and service offerings based on aggregate, non-identifying usage patterns.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Our website may use cookies and similar technologies to understand how visitors interact with our pages. This may include:

• Essential cookies required for the site to function correctly.
• Analytics cookies (e.g., Google Analytics) that collect anonymized data such as pages visited, time on site, and general geographic region. This data is aggregated and does not identify you personally.

You may disable cookies in your browser settings. Disabling analytics cookies will not affect your ability to use the site or request service.

We retain service request and contact information for as long as necessary to fulfill your request and for reasonable follow-up, typically no longer than three years. HVAC Club email addresses are retained until you unsubscribe.

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Our website may link to third-party sites (e.g., Google Maps, review platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

You may contact us at any time to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of HVAC Club emails.

Questions about this Privacy Policy? Reach us at: